Frequently Asked Questions

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Frequently Asked Questions

Yes, it is necessary to present your passport or identity card at the security checkpoint.

Yes, you are allowed to take photos and videos during the flight, although all electronic devices must remain in “airplane mode” during the entire flight.

The duration of our flights may vary depending on the route taken, air traffic or weather conditions.

For safety reasons, children under 2 years of age will not be allowed on board.

To create a customized itinerary, please contact us so that we can evaluate its feasibility and offer you the best service (comercial@coptering.com).

We recommend that you arrive at least 20 minutes before your flight departure time, as it is necessary to go through security before boarding the helicopter. If you arrive 15 minutes later than the scheduled departure time, you may miss your flight.

Yes, due to weather or technical conditions. In this case the flight will be rescheduled.

Yes, as long as it is 48hrs in advance, in which case the flight will be rescheduled.

For greater control all our tours depart from Sabadell airport, 20 minutes from Barcelona.

For safety reasons, all our tours are conducted with a twin-engine Airbus AS355n with 5 seats + pilot.

No less than 4 passengers will be flown unless the entire flight is booked even if not all seats are occupied.

Yes, because they have a separate seat reserved for them.

Normally no, since for safety and stability reasons the helicopter will assign seats according to the weight of the passengers.

Generally yes, but it is good to check with our staff at the time of booking.

Yes, and we will send you a personalized gift voucher for you to give on the day of the celebration. This voucher is non-refundable but transferable.

The Flight Experience Gift is never refundable.

FAQ's

Frequently Asked Questions

Tours

Yes, it is necessary to present your passport or identity card at the security checkpoint.

Yes, you are allowed to take photos and videos during the flight, although all electronic devices must remain in “airplane mode” during the entire flight.

The duration of our flights may vary depending on the route followed, air traffic or weather conditions.

For safety reasons, children under 2 years of age will not be allowed on board.

To create a customized itinerary, please contact us so that we can evaluate its feasibility and offer you the best service (comercial@coptering.com).

We recommend that you arrive at least 20 minutes before your flight departure time, as it is necessary to go through security before boarding the helicopter. If you arrive 15 minutes later than the scheduled departure time, you may miss your flight.

Yes, due to weather or technical conditions. In this case the flight will be rescheduled.

Yes, as long as it is 48hrs in advance, in which case the flight will be rescheduled.

For greater control all our tours depart from Sabadell airport, 20 minutes from Barcelona.

For safety reasons, all our tours are conducted with a twin-engine Airbus AS355n with 5 seats + pilot.

No less than 4 passengers will be flown unless the entire flight is booked even if not all seats are occupied.

Yes, because they have a separate seat reserved for them.

Normally no, since for safety and stability reasons the helicopter will assign seats according to the weight of the passengers.

Generally yes, but it is good to check with our staff at the time of booking.

Yes, and we will send you a personalized gift voucher that you can give on the day of the celebration. This voucher is non-refundable but transferable.

The Flight Experience Gift is never refundable.

Tours

Yes, it is necessary to present your passport or identity card at the security checkpoint.

Yes, you are allowed to take photos and videos during the flight, although all electronic devices must remain in “airplane mode” during the entire flight.

The duration of our flights may vary depending on the route followed, air traffic or weather conditions.

For safety reasons, children under 2 years of age will not be allowed on board.

To create a customized itinerary, please contact us so that we can evaluate its feasibility and offer you the best service (comercial@coptering.com).

We recommend that you arrive at least 20 minutes before your flight departure time, as it is necessary to go through security before boarding the helicopter. If you arrive 15 minutes later than the scheduled departure time, you may miss your flight.

Yes, due to weather or technical conditions. In this case the flight will be rescheduled.

Yes, as long as it is 48hrs in advance, in which case the flight will be rescheduled.

For greater control all our tours depart from Sabadell airport, 20 minutes from Barcelona.

For safety reasons, all our tours are conducted with a twin-engine Airbus AS355n with 5 seats + pilot.

No less than 4 passengers will be flown unless the entire flight is booked even if not all seats are occupied.

Yes, because they have a separate seat reserved for them.

Normally no, since for safety and stability reasons the helicopter will assign seats according to the weight of the passengers.

Generally yes, but it is good to check with our staff at the time of booking.

Yes, and we will send you a personalized gift voucher that you can give on the day of the celebration. This voucher is non-refundable but transferable.

The Flight Experience Gift is never refundable.